Shipping & Delivery Policy
We aim to deliver your order quickly and safely, with love and care.
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Shipping Locations
We currently ship all over India except
For international shipping, please contact us directly on Our Instagram Handle
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Processing Time
Orders are processed within 1–3 business days after payment confirmation.
If the handmade item is in stock, it will be dispatched within this timeframe.
However, some handmade items may require additional processing time (up 5 to 15 business days) depending on the nature and complexity of the product.
We appreciate your patience as each piece is thoughtfully prepared with care.
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Delivery Time
Standard Shipping: 4–10 business days (within India)
Express Shipping (if available): 2–3 business days
Delivery times may vary based on your location, Climate or any unforeseen circumstances and courier performance.
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Shipping Charges
Free shipping above certain order amounts
A flat rate Shipping charges applies to orders below the free shipping threshold
Shipping charges (if any) will be visible at checkout
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Tracking Orders
Once your order is shipped, you will receive a tracking link via email/WhatsApp/SMS to monitor your delivery.
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Packaging
All orders are packed with care using protective, hygienic materials. We ensure items are well-cushioned and sealed.
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Delays or Issues
While we work with reliable couriers, delays due to weather, regional issues, or courier service disruptions are beyond our control. We appreciate your patience in such cases.
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Incorrect Address / Non-Delivery
Please ensure your shipping address and contact number are correct before placing the order.
We are not responsible for failed deliveries due to incorrect or incomplete addresses.
Re-delivery (if attempted) may incur additional charges.
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Need Help?
For urgent delivery requests, bulk orders, or any shipping questions, contact us at:
Email: cwencollection@gmail.com
- Phone: +91 9967358510
- Business Hours: 12:00 pm to 8:00 pm
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