Terms & Conditions

Welcome to CWEN COLLECTION
By using our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
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1. General
These Terms & Conditions apply to all users of the website and govern your use of our products, services, and content. By accessing or using our site, you agree to be bound by these terms.
We reserve the right to update or modify these terms at any time without prior notice.
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2. Products & Availability
All products listed are subject to availability.
We strive to display product images and descriptions as accurately as possible.
Slight variations in color, texture, or design may occur, especially in handcrafted items.
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3. Pricing
All prices are listed in Indian Rupee [INR] and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to change pricing at any time without notice.
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4. Orders & Payments
Orders are confirmed only after successful payment via CCAvenue, our secure third-party payment gateway.
We do not store any sensitive payment information such as card numbers or CVV codes.
In the event of payment failure or error, please contact us immediately.
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5. Shipping & Delivery
Orders are processed and shipped within the time frame mentioned on each product page.
Delivery timelines may vary based on location, courier, and external factors.
Customers are responsible for providing accurate shipping information.
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6. Returns & Refunds
Returns are accepted only for defective, damaged, or incorrect items.
To be eligible for a return, customers must notify us within 48 hours of receiving the product.
For full return policy details, please visit our Refund & Return Policy Section.
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7. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of CWEN COLLECTION and may not be copied or reproduced without written permission.
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8. User Conduct
Users agree not to misuse the website or attempt to gain unauthorized access to our systems. Any such activity may result in termination of access and potential legal action.
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9. Third-Party Services
We may use third-party services (e.g., payment gateways, analytics tools) which have their own terms and privacy policies. We are not responsible for the content or practices of these external services.
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10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
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11. Governing Law
These Terms & Conditions are governed by the laws of India Maharashtra Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai Malad.

Contact Us

For any questions or concerns, please reach out to:

• Email: cwencollection@gmail.com

• Phone: +91 9967358510

• Business Hours: 12:00 pm to 8:00 pm

Visit Our Youtube channel Cwen Collection for updates